Refund Policy

This Refund Policy applies to any booking or token advance amount paid directly to Ram Reddy Developers to reserve a plot, villa, or unit at Bayfront, Azure Bay, Banyan Bay, Aranya Farms, or Bay Royal. It does not apply to amounts paid under a registered Agreement of Sale, Sale Deed, or construction-linked payment plan — those are governed by the terms of that specific agreement and by the Real Estate (Regulation and Development) Act, 2016 (RERA).

Note: this Website itself does not process online payments. All booking and token amounts are collected offline, directly by our sales team, against a signed Booking Form or receipt — the terms below describe how those amounts are handled.

1. Booking / Token Advance

A booking or token advance reserves a specific plot, villa, or unit for you for a limited period while your formal Agreement of Sale is prepared. It is not, by itself, a purchase — the transaction is completed only on execution of the Agreement of Sale.

2. Cancellation by the Customer

If you cancel your booking before signing the Agreement of Sale:

• Send a written cancellation request (email or letter) to the contact details in Section 6, referencing your booking/receipt number.
• The booking/token amount will be refunded after deducting any processing, administrative, or bank charges actually incurred, as recorded on your Booking Form or receipt.
• Refunds are processed to the original mode of payment (or the payer’s bank account, where the original mode does not support a refund), typically within 30 business days of receiving your written request and any documents we may reasonably need to verify it.

3. Cancellation After the Agreement of Sale

Once a formal Agreement of Sale has been executed, cancellation and refund terms are governed entirely by the clauses in that Agreement and by applicable RERA provisions, not by this Website policy. Please refer to your signed Agreement or contact our sales team for the applicable terms.

4. Cancellation or Delay by Ram Reddy Developers

If we are unable to allot the plot, villa, or unit you booked, or a project is materially delayed or cancelled through no fault of yours, your booking/token amount (and any further amounts paid) will be refunded in full, in accordance with your Agreement of Sale and applicable RERA timelines, without the deductions described in Section 2.

5. Exceptions

Refunds may be withheld or delayed where required by:

• A court order, regulatory direction, or ongoing legal dispute concerning the unit;
• Incomplete or unverifiable bank/KYC details provided for the refund; or
• Force majeure events beyond our reasonable control.

6. How to Request a Refund

To request a refund, write to us with your name, booking/receipt number, and project name:

7. Changes to This Policy

We may update this Refund Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised; the terms in effect on the date of your booking will apply to that booking.