Privacy Policy

Ram Reddy Developers (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us through www.ramreddydevelopers.com and its project pages (Bayfront, Azure Bay, Banyan Bay, Aranya Farms, and Bay Royal), together the “Website”. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

By using the Website, submitting an enquiry form, or contacting us through the channels listed here, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, and any message or preferences you enter when you submit an enquiry form, request a callback, book a site visit, unlock a brochure/layout download, or contact us via call, WhatsApp, or email.
• Automatically collected information — such as your IP address, browser type, device information, pages visited, and time spent on the Website, collected through cookies and similar technologies (see Section 4 below).
• Information from third parties — such as when you reach us through a property portal, advertisement, or referral partner, which may pass along contact details you provided them for the same enquiry.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule site visits or callbacks;
• Share project details, pricing, floor plans, layouts, and availability you request;
• Send updates about projects, offers, or events, where you have not opted out;
• Improve the Website’s content, usability, and performance;
• Comply with legal, regulatory, or contractual obligations; and
• Detect, prevent, and address fraud, spam, or security issues.

We do not sell your personal information. We do not use your data to make any automated decision that produces a legal or similarly significant effect on you.

3. Sharing of Information

We may share your information with:

• Our internal sales, marketing, and customer-relations teams, solely to follow up on your enquiry;
• Service providers who support the Website’s operation, such as hosting, analytics, email/SMS/WhatsApp messaging, and customer-relationship-management (CRM) tools, under confidentiality obligations;
• Authorities or regulators, where required by law, court order, or to protect our rights, property, or safety, or that of others; and
• A successor entity, in the event of a merger, acquisition, or sale of business assets, on the same or stricter privacy terms.

4. Cookies and Analytics

The Website may use cookies and similar technologies (such as Google Analytics or advertising pixels) to remember your preferences, understand how visitors use the Website, and measure the effectiveness of our marketing. You can disable cookies in your browser settings; some parts of the Website may not function as intended if you do.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, respond to your enquiry, maintain business records, or comply with legal obligations, after which it is securely deleted or anonymised.

6. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may, at any time, ask us to:

• Confirm what personal information we hold about you;
• Correct inaccurate or incomplete information;
• Delete your personal information, subject to any legal or contractual retention requirements; or
• Opt out of marketing communications (a link or reply option is included in each message, or you may contact us directly).

To exercise any of these rights, write to us using the contact details in Section 9. We will respond within a reasonable time.

8. Children’s Privacy

The Website is intended for adults evaluating real-estate purchases and is not directed at children. We do not knowingly collect personal information from anyone under 18 years of age.

9. Grievance Officer & Contact

In accordance with applicable Indian data-protection law, any questions, concerns, or grievances about this Privacy Policy or your personal information may be directed to:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.